As a public institution under the authority of the Ministry of Culture, the Beaux-Arts de Paris is taking part in the Services Publics + programme, a programme for the continuous improvement of relations with users, steered and led by the Interministerial Delegation for Public Transformation (DITP). The programme comprises nine commitments with three objectives.

9 commitments common to all public services

          Closer to you

1. In a spirit of mutual respect, you will be greeted with courtesy and kindness and, under the conditions laid down by law, you have the right to make a mistake.
2. You can contact us by telephone or in person, and we make it easy for you to do things online
3. You will receive support tailored to your personal situation
   
   More efficient
    
4. We direct you to the right person to deal with your request
5. You receive a response to your requests within the timescales announced and you are kept informed of the progress of your case
6. You have access to our service quality results
   
   More straightforward
    
7. Your opinions are taken into account to improve and simplify our processes
8. We are constantly developing our skills and making continuous improvements
9. We are eco-responsible
    

Our indicators

• Success at the end of the course: 123 graduates 
• 542 students in initial training, including 25% with grants
• 641 works restored 
• 18 books published
• 1,164 amateurs benefited from public classes 

To find out more, consult our activity reports

Share your experience

Services Publics + invites you to share your experience with the Beaux-Arts de Paris on the dedicated platform.

Contacts

If you have any questions, suggestions or comments, please contact us by email communication@beauxartsparis.fr or by calling our switchboard on 01 47 03 50 00.